Terms of Service

Last updated: November 2025

1. Acceptance of Terms

By accessing and using Premium Food Path (available at www.foodpath.com.au, "the Website"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this Website.

These Terms constitute a legally binding agreement between you and Premium Food Path. Your use of the Website, whether as a casual visitor or registered user, constitutes acceptance of these Terms.

2. Directory Service

Premium Food Path is an informational directory service that lists food retailers, wholesalers, butchers, beverage retailers, and food-related businesses operating in Australia.

The directory is provided for informational purposes only and does not constitute professional nutritional advice, dietary recommendations, food safety guidance, medical advice, or endorsements of any listed business, product, or service.

Inclusion in our directory does not constitute certification, endorsement, approval, or recommendation by Premium Food Path. We are an independent directory service only.

3. No Professional, Medical, or Nutritional Advice

The information provided on this Website is not professional nutritional, dietary, medical, or health advice and should not be treated as such. We do not provide recommendations regarding food choices, dietary restrictions, nutritional needs, or health-related dietary decisions.

Always seek the advice of a qualified healthcare professional, registered dietitian, allergist, or licensed nutritionist with any questions regarding your diet, nutrition, food allergies, intolerances, or health conditions.

If you have food allergies, dietary restrictions, medical conditions, or special nutritional needs, consult with qualified healthcare professionals before purchasing or consuming any food products.

In case of food poisoning, allergic reactions, or health emergencies, seek immediate medical attention from emergency services or your healthcare provider.

4. Food Safety and Allergy Disclaimer

We provide no warranties, guarantees, or representations regarding:

  • Food safety, handling, preparation, or storage practices of listed businesses
  • Allergen information, cross-contamination risks, or ingredient disclosures
  • Compliance with food safety regulations, health codes, or industry standards
  • Quality, freshness, expiration dates, or condition of food products
  • Accuracy of nutritional information, ingredient lists, or allergen warnings
  • Suitability of products for individuals with allergies, intolerances, or dietary restrictions

Users with food allergies, intolerances, or dietary restrictions must verify all ingredient, allergen, and food safety information directly with food businesses before purchasing or consuming any products. Do not rely solely on information in this directory.

5. Verification Process Disclaimer

While we make reasonable efforts to verify business registration, licenses, and credentials of listed food businesses, we do not guarantee the accuracy, completeness, or currency of any information provided in the directory.

Our verification process does not constitute:

  • Certification of food safety compliance or health department approvals
  • Verification of current licenses, permits, or regulatory compliance
  • Assessment of food handling practices, hygiene standards, or facility conditions
  • Evaluation of product quality, sourcing, or manufacturing processes
  • Confirmation of allergen management or cross-contamination prevention
  • Endorsement of business practices, products, or services

Users are solely responsible for independently verifying the credentials, licenses, food safety compliance, health department ratings, and suitability of any food business before purchasing products or services.

We strongly recommend checking with relevant state and territory health departments, food safety authorities, licensing bodies, and consumer protection agencies before selecting a food retailer or wholesaler.

6. No Guarantee or Warranty

To the maximum extent permitted by law, we make no representations, warranties, or guarantees of any kind, express or implied, regarding:

  • The quality, safety, freshness, or suitability of food products sold by listed businesses
  • The accuracy, completeness, or currency of business information, product descriptions, or pricing
  • Compliance with food safety laws, health regulations, or licensing requirements
  • Food handling, storage, preparation, or transportation practices
  • Allergen management, ingredient accuracy, or cross-contamination prevention
  • Product availability, delivery services, operating hours, or business operations
  • The credentials, qualifications, certifications, or experience of business operators
  • The cleanliness, safety, or condition of facilities, equipment, or vehicles
  • Customer service, dispute resolution, refunds, or returns policies

The Website and all information are provided "as is" and "as available" without warranty of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Comprehensive Limitation of Liability

To the maximum extent permitted by law, Premium Food Path, its operators, owners, directors, employees, agents, contractors, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • Food poisoning, foodborne illness, contamination, or spoilage from products purchased through listed businesses
  • Allergic reactions, anaphylaxis, adverse health effects, or medical complications from food consumption
  • Injury, illness, disability, death, or medical expenses resulting from food products or services
  • Dietary deficiencies, nutritional imbalances, or health consequences from food choices
  • Product defects, contamination, adulteration, mislabeling, or misrepresentation
  • Violations of food safety laws, health codes, or regulatory requirements by listed businesses
  • Failure to disclose allergens, ingredients, or cross-contamination risks
  • Property damage, financial loss, emotional distress, or reputational harm
  • Fraud, misrepresentation, breach of contract, or unfair business practices by listed businesses
  • Delivery failures, product substitutions, incorrect orders, or service disruptions
  • Your use of or inability to use the Website or directory services
  • Any interactions, transactions, agreements, or disputes with listed businesses
  • Errors, omissions, inaccuracies, or outdated information in business listings
  • Unauthorized access to or alteration of your data or transmissions
  • Any conduct, negligence, or omissions by third-party businesses

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, product liability, or any other legal theory, even if we have been advised of the possibility of such damage.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

8. User Responsibilities and Due Diligence

Users of this Website acknowledge and agree to:

  • Conduct thorough independent research and due diligence before purchasing food products or services
  • Verify current licenses, permits, food safety ratings, and health department inspection reports
  • Check allergen information, ingredient lists, and nutritional details directly with businesses
  • Inspect facilities, cleanliness, and food handling practices in person when possible
  • Read product labels, expiration dates, storage instructions, and safety warnings carefully
  • Inform businesses of all food allergies, intolerances, and dietary restrictions
  • Ask questions about sourcing, preparation methods, cross-contamination risks, and ingredients
  • Check online reviews, food safety violations, and consumer complaints from multiple sources
  • Not rely solely on information provided in this directory for purchasing decisions
  • Report food safety violations, illness, or concerns to relevant health authorities
  • Seek professional medical or nutritional advice for dietary and health-related decisions
  • Use this directory at your own risk and exercise independent judgment
  • Accept full responsibility for all food purchases and consumption decisions

9. Business Listing Disclaimer

We reserve the right to accept or reject any business listing application at our sole and absolute discretion without providing reasons. Listing approval does not constitute verification of qualifications, food safety compliance, or quality assurance.

We may remove, suspend, modify, or delist any business listing at any time without prior notice for any reason, including but not limited to:

  • Customer complaints, negative reviews, or safety concerns
  • Food safety violations, health code breaches, or regulatory non-compliance
  • License expiration, suspension, or revocation
  • Changes to our listing criteria, policies, or business model
  • Inaccurate, misleading, or fraudulent information
  • Breach of these Terms or listing agreements
  • Legal disputes, regulatory actions, or enforcement proceedings

Business listings are for informational purposes only. We are not responsible for business operations, closures, relocations, or service changes.

10. Comprehensive Indemnification

You agree to indemnify, defend, and hold harmless Premium Food Path, its operators, owners, directors, officers, employees, agents, affiliates, partners, contractors, and licensors from and against any and all claims, demands, actions, damages, obligations, losses, liabilities, costs, debts, expenses (including reasonable legal fees and court costs), and settlements arising from or related to:

  • Your use of the Website or directory services
  • Your interactions, transactions, or agreements with any business listed in the directory
  • Any food products, beverages, or services you purchase from businesses found via the directory
  • Food poisoning, allergic reactions, illness, injury, or health complications from food consumption
  • Your reliance on information, recommendations, or listings provided on the Website
  • Your violation of these Terms of Service
  • Your violation of any applicable laws, regulations, or third-party rights
  • Negligence, willful misconduct, or wrongful actions related to your use of the Website
  • Disputes with listed businesses regarding products, services, refunds, or quality

This indemnification obligation survives termination of these Terms and your use of the Website.

11. Third-Party Links, Transactions, and Services

The Website may contain links to third-party websites, social media profiles, online stores, booking systems, delivery platforms, or payment processors operated by listed businesses or other parties.

We are not responsible for and make no warranties regarding:

  • Content, accuracy, availability, security, or privacy policies of third-party sites
  • Products, services, pricing, or business practices of linked businesses
  • Payment processing, transaction security, or financial information handling
  • Delivery services, shipping times, product condition, or fulfillment
  • Customer service, returns, refunds, or dispute resolution

All transactions, agreements, communications, and relationships between users and listed businesses are independent of Premium Food Path. We are not a party to any such arrangements and bear no responsibility for contracts, disputes, obligations, warranties, or liabilities arising from such interactions.

Your use of third-party services is entirely at your own risk and subject to the terms, conditions, and policies of those third parties.

12. Age Restrictions and Alcohol Sales

Certain categories in our directory include alcohol retailers and wine retailers. By accessing these categories and using age verification features, you represent and warrant that:

  • You are at least 18 years of age or the legal drinking age in your jurisdiction
  • You are legally permitted to purchase and consume alcoholic beverages
  • You will not provide false information regarding your age or identity
  • You will comply with all applicable laws regarding alcohol purchase and consumption

We do not sell alcohol. Listed businesses are solely responsible for age verification, compliance with liquor licensing laws, and responsible service of alcohol.

13. User Conduct and Prohibited Uses

Users agree not to:

  • Use the Website for any unlawful purpose or in violation of these Terms
  • Scrape, harvest, mine, or collect data from the Website using automated tools or bots
  • Attempt to gain unauthorized access to the Website, servers, databases, or systems
  • Submit false, misleading, defamatory, or fraudulent content or information
  • Interfere with, disrupt, or compromise the proper functioning or security of the Website
  • Impersonate any person or entity or misrepresent your affiliation with any party
  • Use directory information for spam, harassment, unsolicited marketing, or commercial exploitation
  • Post or transmit viruses, malware, or malicious code
  • Circumvent, disable, or interfere with security features or access controls
  • Violate any applicable local, state, national, or international laws or regulations
  • Infringe upon intellectual property rights, privacy rights, or other rights of third parties

14. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, images, photographs, icons, design elements, layout, software code, database compilation, and user interface design, is the exclusive property of Premium Food Path or its content suppliers and is protected by Australian and international copyright, trademark, database rights, and intellectual property laws.

You may not reproduce, distribute, modify, transmit, display, perform, publish, license, create derivative works from, transfer, sell, or commercially exploit any content from this Website without express written permission from Premium Food Path.

Business names, logos, trademarks, and brand identities displayed in listings remain the property of their respective owners. Use of trademarks does not imply endorsement or affiliation.

"Premium Food Path" and associated logos are trademarks of Premium Food Path. Unauthorized use is prohibited.

15. Account Termination and Access Restriction

We reserve the right, in our sole discretion, to:

  • Terminate or suspend your access to the Website immediately without notice
  • Remove or disable any content, listings, or user submissions
  • Refuse service to anyone for any reason at any time
  • Block IP addresses, devices, or users from accessing the Website

Grounds for termination include, but are not limited to, violation of these Terms, fraudulent activity, abusive conduct, or any action we deem harmful to the Website or other users.

16. Changes to Terms

We reserve the right to modify, amend, update, or replace these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the Website.

Your continued use of the Website after any such changes constitutes your binding acceptance of the modified Terms of Service. It is your responsibility to review these Terms periodically.

If you do not agree to the modified Terms, you must immediately discontinue use of the Website.

17. Dispute Resolution and Arbitration

Any disputes, claims, or controversies arising out of or relating to these Terms, your use of the Website, or interactions with listed businesses shall first be subject to good faith negotiation between the parties for a period of 30 days.

If negotiation fails to resolve the dispute, either party may pursue legal remedies in accordance with the governing law and jurisdiction provisions below.

18. Severability and Waiver

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged in writing by us.

19. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles.

Any disputes, claims, or legal proceedings arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia. You irrevocably consent to the jurisdiction and venue of such courts.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional terms applicable to specific features or services, constitute the entire agreement between you and Premium Food Path regarding your use of the Website and supersede all prior or contemporaneous agreements, understandings, representations, and communications.

21. Survival of Terms

The following provisions shall survive termination of these Terms or your use of the Website: Sections 3 (No Professional Advice), 6 (No Guarantee), 7 (Limitation of Liability), 10 (Indemnification), 14 (Intellectual Property), 19 (Governing Law), and any other provisions that by their nature should survive.

22. Contact Information

If you have questions, concerns, or complaints about these Terms of Service, please contact us:

Email: hello@foodpath.com.au

Website: www.foodpath.com.au

We will make reasonable efforts to respond to your inquiry within a reasonable timeframe.